Pixbee FAQ's

Why can't my child write their own SMS back?
     Pixbee has removed this feature to avoid the temptation for your small person to spend unnecessary time texting. We want to ensure kids are safe an...
Tue, 17 Jan, 2023 at 10:10 AM
How will my child receive an incoming SMS message?
Your child can receive incoming SMS messages from approved contacts. Your child or watch-wearer can then call the message sender back or send back an ...
Tue, 17 Jan, 2023 at 10:09 AM
Can I pair multiple Pixbee's to my Pixbee App?
Yes you can! You can pair multiple Pixbee’s to the Pixbee App via the following process: Ensure your Pixbee App is open on your smartphone, and your...
Tue, 17 Jan, 2023 at 10:02 AM
Is Pixbee waterproof and what does an IP67 classification mean?
Pixbee has an IP67 rating, which is the industry standard. This means Pixbee is water resistant. So, the odd hand wash, exposure to light rain and sp...
Tue, 17 Jan, 2023 at 9:59 AM
Can you tell me about your checks and compliances so I can be assured my Pixbee does not pose a health risk to my child?
Pixbee has cleared an RCM chemical check, which is the industry standard chemical and radiation test and means that it is not emitting any hazardou...
Tue, 17 Jan, 2023 at 9:56 AM
How does Pixbee keep my data safe?
At Pixbee, your safety and data security is our ultimate priority along with our core promise to help parents stay connected and safe. We’d like to shar...
Tue, 17 Jan, 2023 at 9:55 AM
How do I download and set up the Pixbee App?
Please scan this QR code or check this page out of our manual.
Tue, 17 Jan, 2023 at 9:53 AM
How do I update my Pixbee 4G watch Firmware?
Please see attached document for updating the Pixbee Kids 4G Video Smart Watch.
Tue, 17 Jan, 2023 at 9:43 AM