Pixbee FAQ's

If Pixbee Fit can receive call notifications, can it make and receive phone calls?
No, Pixbee Fit cannot make, place or receive phone calls, texts or video calls. However, when connected to a Smartphone via Bluetooth, Pixbee Fit can ...
Tue, 17 Jan, 2023 at 10:41 AM
How do I make the most of the Step Counter?
The Pixbee has a built-in pedometer, so kids can have fun measuring their daily steps. Stars are given when the Pixbee Smart Watch hits 5000, 10,000,...
Tue, 17 Jan, 2023 at 10:39 AM
Can I disable the SOS function?
You can’t disable the siren. Please check out our Dear Pixbee page where we discuss this function, including how to best educate your small person on ...
Tue, 17 Jan, 2023 at 10:39 AM
How does this function make SOS calls?
If your child or watch wearer makes an SOS call, the first contact on the list will be called three times. If that contact does not answer, Pixbee wil...
Tue, 17 Jan, 2023 at 10:38 AM
How do I add a contact to the SOS calling list?
You can do this through the Pixbee App. The SOS calls are sequenced.
Tue, 17 Jan, 2023 at 10:37 AM
How do I make an SOS call?
You can make SOS requests (calls) to the numbers listed in your emergency contacts in an emergency. To do this, hold down the power button on the righ...
Tue, 17 Jan, 2023 at 10:36 AM
How do I receive notifications when my child or watch wearer has entered or left a safe zone?
You will receive a notification directly to your smartphone. However, something as simple as an outdated app or a smartphone low on battery (or is abo...
Tue, 17 Jan, 2023 at 10:35 AM
What is a Geofence zone?
A geofence zone is a virtual boundary set by you around a designated area on your map. Say your watch-wearer is going to the park with their friends. ...
Tue, 17 Jan, 2023 at 10:34 AM
Can I make a video call from my Pixbee smartwatch to someone who doesn’t have the Pixbee App on their phone?
The Pixbee smartwatch can only make video calls to approved contacts, who also have the Pixbee App on their smartphone and have the App paired to the ...
Tue, 17 Jan, 2023 at 10:12 AM
How can my child reply to my text?
Parents and guardians can send texts to their watch wearer, who can only reply and acknowledge in emojis- like a thumbs up. This is so your watch wear...
Tue, 17 Jan, 2023 at 10:11 AM