Pixbee FAQ's

Can I link Pixbee Fit to the Pixbee App that I use for my other child’s Pixbee 4G kids smartwatch?
Because the features of Pixbee Fit vary from the Pixbee 4G Kids Smartwatch, Pixbee Fit can only be managed via the Ryze App.
Tue, 17 Jan, 2023 at 10:48 AM
Do I have to purchase a subscription to use the Ryze App?
No, the Ryze App is completely free to use and has no “In App Purchases”.
Tue, 17 Jan, 2023 at 10:48 AM
Do you have material straps to purchase separately?
We don’t sell material straps. We offer antibacterial straps as they are more sanitary, easier to clean and durable.
Tue, 17 Jan, 2023 at 10:47 AM
Can Pixbee Fit be worn in the shower often or only sometimes?
Your child can wear their Pixbee Fit in the shower every day! Pixbee Fit is waterproof IP68 which means it can be worn while swimming, in the ocean or...
Tue, 17 Jan, 2023 at 10:46 AM
Can Pixbee Fit be paired to two separate, unrelated Ryze App accounts?
Pixbee Fit can be paired to separate accounts, but not at the same time. So, if you were living between two parents’ houses, you would need to simply ...
Tue, 17 Jan, 2023 at 10:46 AM
How often will my child get Walk Around, Sleep or Hydrate reminders?
Via your App, you can select to have walk around, hydrate or handwashing reminders every 30 minute, 1 hour or 3 hour intervals on the days of the week...
Tue, 17 Jan, 2023 at 10:45 AM
What are "Sports Modes"?
Sports Modes have a different measurement system for each sport on your Pixbee Fit, thus giving you a more accurate reading. For example, a step track...
Tue, 17 Jan, 2023 at 10:44 AM
How can I extend the Battery Life of my Pixbee Fit?
We recommend that if you aren’t consistently tracking via Pixbee Fit’s heart rate monitor you should turn off the Continuous Heart Rate monitoring fun...
Tue, 17 Jan, 2023 at 10:43 AM
Are the LEDs on my Pixbee Fit safe?
The LEDs on your device won’t harm your skin because they have very low power.
Tue, 17 Jan, 2023 at 10:43 AM
There appears to be heart rate variations on Pixbee Fit
At times, you might notice slight variations between your heart rate reading on your Pixbee Fit. Differences between heart-rate readings are likely du...
Tue, 17 Jan, 2023 at 10:42 AM